Refund policy
Orders in the "waiting for shipment" or "unpaid" status can be canceled from the order history list.
* Please note that cancellation is for each order, and in the case of multiple orders, it is not possible to cancel for each product.
In addition, some products cannot be canceled.
If the delivered item is damaged, or if you receive a different item from your order, we will replace it.
Within 7 days after receiving the product, the support desk ( Please contact support@kung-fu-piggy-store.com ).
* We do not accept returns or exchanges of products that are more than 7 days old, opened products, or misordered products due to customer's convenience.
* If the product is out of stock or when production is discontinued, the price of the product may be refunded.
* After receiving the return request, we will reply to you with a return request acceptance completion email by the next business day.
* When returning the product, please send the product and the delivery note together to the address below by cash on delivery within 5 business days after receiving the return application.
In that case, please send the product in the original packaging as much as possible.
* Please note that we do not accept returns due to customer convenience. In addition, please note that we cannot accept returns or exchanges of products that have been used once or that have been damaged or soiled by the customer.
To "KUNG-FU-PIGGY STORE" support desk
〒160-0022
6-9-4 Shinjuku, Shinjuku-ku, Tokyo
support@kung-fu-piggy-store.com
Cooling-off is a system to protect consumers in door-to-door sales and telemarketing sales.
Cooling-off does not apply to mail-order sales including this site. Please note.
* Please note that cancellation is for each order, and in the case of multiple orders, it is not possible to cancel for each product.
In addition, some products cannot be canceled.
If the delivered item is damaged, or if you receive a different item from your order, we will replace it.
Within 7 days after receiving the product, the support desk ( Please contact support@kung-fu-piggy-store.com ).
* We do not accept returns or exchanges of products that are more than 7 days old, opened products, or misordered products due to customer's convenience.
* If the product is out of stock or when production is discontinued, the price of the product may be refunded.
* After receiving the return request, we will reply to you with a return request acceptance completion email by the next business day.
* When returning the product, please send the product and the delivery note together to the address below by cash on delivery within 5 business days after receiving the return application.
In that case, please send the product in the original packaging as much as possible.
* Please note that we do not accept returns due to customer convenience. In addition, please note that we cannot accept returns or exchanges of products that have been used once or that have been damaged or soiled by the customer.
To "KUNG-FU-PIGGY STORE" support desk
〒160-0022
6-9-4 Shinjuku, Shinjuku-ku, Tokyo
support@kung-fu-piggy-store.com
Cooling-off is a system to protect consumers in door-to-door sales and telemarketing sales.
Cooling-off does not apply to mail-order sales including this site. Please note.